Shipping Policy

How long does it take for WitchHaven Apothecary to ship my order?

We know that timely shipping is crucial to our loyal customers. Our goal is to ship orders in 1-2 business days. Expedited shipping methods will ship the same business day if placed before 2:00PM EST.  Whenever an extended delay is expected in shipping your package, our Customer Service team will notify you via phone or email. 

Note: While we work seven (7) days a week to achieve our goal, during peak holiday times, delays may cause an overall increase in shipping times.

Customer Pickup: 

 Please give us at least 24 hour advance notice before picking up your order from our warehouse. 

Shipping Rates:

At WitchHaven Apothecary all of our shipping rates and methods can easily be seen during the checkout process prior to placing your final order. The rates displayed are reflective of shipping and handling. In many cases, there is a large amount of packaging material that is used to ensure items are shipped safely to the customer and our shipping rates are reflective of those packaging and handling rates. In most cases you will still find that our shipping rates are drastically lower than our competition because we take great care in negotiating the best possible rates with our carriers and pass much of that discount onto our customer. 

 

When will I get my shipment?

We are located in Kentucky.  Depending on your location, your order will typically arrive 1-5 business days after it is processed for most U.S residents. To keep you posted, we’ll send a shipping confirmation email as soon as your order leaves our warehouse that will include a tracking number for your order. We do offer 2nd day and overnight options as well for an additional cost.  We have also included a UPS Shipping map below so that you can estimate time in transit for any ground shipments. Please note that all Alaska and Hawaii orders are not able to be expedited and will take between 4-6 business days to deliver from our warehouse once the package is shipped out. 

 

Where does my order ship from?

All Bulk Apothecary orders ship from our facility in Owensboro, KY. We never drop-ship products. By keeping all shipping in-house, we can guarantee quality, speed and accuracy in your order fulfillment. WitchHaven Apothecary direct-to-you shipping model makes it convenient and affordable to get the world’s highest-quality products that we offer. Be sure to tell your friends and family about WitchHaven Apothecary's amazing value on products and shipping!

Changes to Our Shipping Policy

We reserve the right, in our sole discretion, to change our shipping policy at any time by posting revised terms to our Shipping Policy. It is your responsibility to check periodically for any changes we may make to this policy. Your continued use of the Services following the posting of changes to this policy or other terms means you accept the changes.

Hazardous Shipping Information for Oils

Shipments of essential oils and fragrances that have a flash point of 60.5 degrees Celsius (°C) or less are considered hazardous materials (Class 3 Flammable Liquids).

Flammable Liquids with a flashpoint at or above 38 degrees Celsius (°C) can be exempted from the hazmat regulations when shipped by ground, but are fully regulated by air transport.

Any item designated as a hazardous material may incur higher shipping costs and longer shipping times.